Find answers to frequently asked questions about the Craft Gin Club online shop.

Online Shop

All the details you need about any online shop promotions!

Shop Promotion T&Cs

The Curious Drinker 

Online Shop FAQs

Find answers to frequently asked questions about the The Curious Drinker online shop.

Delivery Options Explained

Do you send to Northern Ireland, the Highlands and Channel Islands?

When will I receive my gin?

I haven't received my gin

Do you ship boxes internationally?

Which delivery company do you use?

What happens if I'm not at home when you deliver my order?

Can you send to a BFPO address?

Delivery & shipping

February 2026's Gin of the Month Box | Dietary Guidance

February 2026's Rum of the Month Box | Dietary Guidance

January 2026's Gin of the Month Box | Dietary Guidance

January 2026's Rum of the Month Box | Dietary Guidance

March 2026's Gin of the Month Box | Dietary Guidance

March 2026's Rum of the Month Box | Dietary Guidance

April 2026's Rum of the Month Box | Dietary Guidance

April 2026's Gin of the Month Box | Dietary Guidance

May 2026's Rum of the Month Box | Dietary Guidance

May 2026's Gin of the Month Box | Dietary Guidance

June 2026's Rum of the Month Box | Dietary Guidance

June 2026's Gin of the Month Box | Dietary Guidance

July 2026's Rum of the Month Box | Dietary Guidance

July 2026's Gin of the Month Box | Dietary Guidance

Dietary Guidance

What will I get in a box?

I'd like to buy a gift for someone

What are your membership options?

How much do I pay for my membership?

What does a Taster Box contain?

What does a Welcome Box contain?

What is a Welcome Box?

What will I get in my Gin of the Month box?

What is a Taster Box?

I'm already a Curious Drinker member. How can I get a Taster Box?

I have an allergy or a dietary requirement, can I still join?

When will I receive my first Gin of the Month box?

Why does my box look different to everyone else’s?

How do I use the ingredients in this box? E.g. Perfect G&T and Cocktail of the Month?

How do I contact you?

Do you ever send flavoured gins?

How The Curious Drinker works

How do I change the frequency of boxes I receive?

How do I change my address?

How do I skip a box?

How do I cancel my membership?

What's the cut-off date for making changes to my account?

How do I log in?

Can I amend my membership/details?

Can I pause my membership?

Can I get more/less gin?

Where can I get an overview of my membership?

I've cancelled my membership, but have changed my mind. How do I restart it?

Managing your membership

Delivery time

What is My Craft Spirits?

Cancellations & Returns

My Craft Spirits

Can I return my box?

Can I get a refund?

I'm missing an item in my box

What do I do if my box, and/or an item in my box, arrives damaged?

I'm not keen on the gin. Can I swap my gin for another one?

Order issues

When do you take payment?

Can I change the date you take payment?

Where do I apply my discount code?

I have a new card, where do I update my payment details?

Which cards are accepted for payment?

Can I use a past discount code?

Are you VAT registered and can I get a VAT receipt?

Payment & Discounts

The Curious Drinker FAQs

How do you deliver my order?

How long is the delivery time for shop orders?

Gift Cards

How much does shipping cost?

What payment methods do you accept?

I have a discount code, how do I use it?

What is your cancellation and returns policy?

Do you ship shop orders internationally?

Why is there more than one price showing on some items?

I’m having problems placing an order

I have received the wrong item/my order arrived damaged

My question wasn’t answered, how do I contact you?

Welcome box offer

Taster Box Promo T&Cs

Golden Ticket Competition T&Cs

Competition & Prize Draws T&Cs

Policies & Terms

What happens if a friend I refer cancels or returns their order?

I'm having problems with a referral

I've been referred to The Curious Drinker by a friend who said I can enter their name to get an offer. How do I do this?

How long do new referees have to claim their reward?

What happens to my referral rewards if I cancel my subscription?

When will I get by £15, I've spend £70?

Not a member but I've been referred!

Refer a Friend

What happens if I leave and decide to join again?

Do you have a loyalty scheme?

Who can join?

Why did my credit balance go down?

How do I leave The Curious Drinker Rewards?

Where can I report a problem or give feedback?

What’s changed with The Curious Drinker rewards scheme?

How do I earn rewards now?

How can I use my cashback?

Where can I see my cashback balance?

How do I spend my rewards?

What are the terms for using my rewards credit?

Rewards

How do I redeem a gift certificate from The Curious Drinker?